Careers

Working at The Grommet

Grommet Team Photo
We launch undiscovered products and help them succeed; we call them Grommets. Grommets aren't just things. Grommets are products with a purpose invented by people with stories. Buy Differently.

What It's Like Here

Courtesy of Careerealism at http://www.careerealism.com/best-team-players-characteristics/

We work really hard and we expect a lot from our employees—we won’t deny that. But we have fun, too. The people here are creative and driven. And each individual brings a one-of-a-kind perspective and vision to the table.

As part of our open, collaborative team, you’ll work on projects big and small. You’ll be dedicated to our mission and the Makers we help. And you’ll have to be up for honesty and challenge, since we open up our financials and performance stats to every employee, offering insight and information about how we’re doing and what roadblocks we need to navigate.

About the products we promote—our team tests them and that means you. So your opinion and insights matter. We’ll probably ask you to be in some of our product videos, too.

Join us and start a career with a high potential for growth, learning, innovation, and definitely many lighthearted moments.

Ready to join our team?

Current Openings

Account Manager, Maker Operations Somerville, MA Apply
The Grommet is seeking an Account Manager of Maker Operations to join our team. A Maker is an inventor, designer, and tinkerer. They are the people and companies who spawn new ideas that inspire and stir the imagination of consumers. In this role, you will have direct contact with these Makers on a...

The Grommet is seeking an Account Manager of Maker Operations to join our team. A Maker is an inventor, designer, and tinkerer. They are the people and companies who spawn new ideas that inspire and stir the imagination of consumers. In this role, you will have direct contact with these Makers on a daily basis, allowing for a much deeper dive into an ever-growing array of businesses, as well as exposure to unique challenges. Each Associate is thoroughly trained to handle responsibilities and be prepared to contribute on cross-functional projects across the organization.

Core responsibilities

  • Prepare Makers and Products for launch onsite
  • Capture pertinent information and details from Makers
  • Set up all necessary Maker information in The Grommet’s systems
  • Guide Makers through The Grommet’s systems and processes
  • Manage order performance and take proactive measures to ensure timely order delivery to our customers
  • Investigate the root problems that cause Maker delivery issues
  • Inventory planning and forecasting product needs with Discovery team for new launches
  • Maintain catalog of existing Grommets
  • Monitor monthly and quarterly sales/order performance benchmarks for makers with Manager
  • Work with Discovery team to optimize on site product offering
  • Manage inbound Maker support inquiries

Desired Skills and Experience

  • Bachelors degree in a business related field
  • High attention to detail and strong organizational skills
  • Exceptional time and project management skills
  • Ability to think fast and provide creative solutions
  • Analytical skills and experience with Excel

Some of the Good Stuff

  • Work Environment: We’re a fun, growing e-commerce company. Our office is a beautifully crafted modern-rustic oasis and you dress the way you feel comfortable. Located a five-minute walk from Davis Square. Free coffee and snacks!
  • Fun and Fast-Paced: You must be comfortable with an energetic, fast-paced environment. (We’re a growing startup.) Our team is full of creative, driven people with unique vision and we like working here. We’re building a disruptive product launch platform and we’re dedicated to making The Grommet a success.
  • Discounts: We offer discounts on hundreds of the products on our site. Sometimes, we even have free giveaways! It’s perfect for gift giving.
  • Competitive salary, great benefits, and yearly bonus incentive plan based on performance
  • Culture of Mentorship and Learning: You’ll get exposure to Boston’s startup industry and the chance to learn from people on our team and from the industry. We host frequent information and expertise sharing events (formal and informal) at work and give team members the chance to go to out-of-office events, too.

To Apply

Your cover letter is your chance to stand out and help us get to know you! Please note that resumes submitted without cover letters will not be reviewed. In your cover letter, please tell us about yourself by answering these questions:

  • How did you hear about us?
  • Why you are good fit for this position?
  • What is your ideal career path over the next few years?
  • Why you are suited to work in a start up?
Read More
Accounts Receivable Associate Somerville, MA Apply
The Grommet is seeking an Accounts Receivable Associate to focus on day-to-day Accounts Receivable responsibilities and play a vital role in the company’s growth by controlling our outstanding debt and proactively resolving payment issues. The position requires exceptional customer service and...

The Grommet is seeking an Accounts Receivable Associate to focus on day-to-day Accounts Receivable responsibilities and play a vital role in the company’s growth by controlling our outstanding debt and proactively resolving payment issues. The position requires exceptional customer service and problem-solving skills and will report to the Director of Accounting. This position also has the ability to grow into a generalized staff accountant role for the right person.

Core Responsibilities

  • Invoice entering into QuickBooks and sending invoices via email
  • Reconciliation of invoices between QuickBooks and various external reporting systems
  • Recording cash receipts and reconciliation of differences
  • Work with customers to resolve past due accounts and timely answer billing inquiries
  • Coordinate with staff accountant to hold payments on vendors with late accounts receivable balances
  • Work with our Wholesale team to grant credit terms to new customers, maintain contracts

Desired Skills and Experience

  • 1+ year(s) of bookkeeping preferred; entry level welcome
  • Proficient in Microsoft Office, especially Excel, and Google applications
  • Working knowledge of QuickBooks is a plus
  • Strong organizational skills and attention to detail
  • Comfortable corresponding with customers via email and telephone
  • Ability to work well independently, as well as in teams
  • Experience with Magento or other e-commerce platform is a plus
  • Education: BA/BS Degree in Accounting (preferred) or equivalent work experience

Some of the Good Stuff

  • Work Environment: We’re a fun, growing e-commerce company. Our office is a beautifully crafted modern-rustic oasis and you dress the way you feel comfortable. Located a five-minute walk from Davis Square. Free coffee and snacks!
  • Fun and Fast-Paced: You must be comfortable with an energetic, fast-paced environment. (We’re a growing startup.) Our team is full of creative, driven people with unique vision and we like working here. We’re building a disruptive product launch platform and we’re dedicated to making The Grommet a success.
  • Discounts: We offer discounts on hundreds of the products on our site. Sometimes, we even have free giveaways! It’s perfect for gift giving.
  • Competitive salary, great benefits, and yearly bonus incentive plan based on performance
  • Culture of Mentorship and Learning: You’ll get exposure to Boston’s startup industry and the chance to learn from people on our team and from the industry. We host frequent information and expertise sharing events (formal and informal) at work and give team members the chance to go to out-of-office events, too.

To Apply

Your cover letter is your chance to stand out and help us get to know you! Please note that resumes submitted without cover letters will not be reviewed. In your cover letter, please tell us about yourself by answering these questions:

  • How did you hear about us?
  • Why you are good fit for this position?
  • What is your ideal career path over the next few years?
  • Why you are suited to work in a start up?
Read More
Director of Brand and Content Strategy Somerville, MA Apply
What’s this job all about? The Grommet is seeking a Director of Brand and Content Strategy to develop compelling, intriguing content in order to grow brand awareness, consumer engagement, conversion rates, and brand loyalty. The ideal person for this role… Is equal parts creative and...

What’s this job all about? The Grommet is seeking a Director of Brand and Content Strategy to develop compelling, intriguing content in order to grow brand awareness, consumer engagement, conversion rates, and brand loyalty.

The ideal person for this role… Is equal parts creative and analytical. You have extensive experience leading cross-functional teams of content creators and marketers to tell intriguing stories and build strong, enduring brands. You know how to bring products to life with content (photo, video, and copy) that is both engaging and that delivers immediate product understanding.

A bit about us: While most retailers only want you to buy what they’re selling, The Grommet is focused on helping people discover things worth buying. Through our e-commerce shop and wholesale business, we shine a light on great new products from small businesses and help them compete with the big guys, so that the best ideas win. This position will report to our: Chief Marketing Officer

Core Responsibilities

  • Lead the strategic oversight of content initiatives, brand campaigns, and customer research
  • Direct a team of content creators to produce engaging, informative content, with a heavy focus on story-telling, video production, and photography to support product understanding
  • Oversee creation and publishing of product and Maker content across our websites, blogs, and owned media channels, ensuring strategic/creative alignment throughout the content development process
  • Lead social media and influencer strategy, and develop new approaches to increase engagement across social platforms, including Instagram, Facebook, Pinterest, Twitter, and YouTube
  • Collaborate with marketing and design teams to develop branded content utilized across paid channels
  • Oversee the development of print and digital catalogs
  • Collaborate with SEO lead to develop content to drive qualified organic search traffic
  • Collaborate with the acquisition marketing and product teams to develop landing page content

Desired Skills and Experience

  • 3-5 years of management experience
  • 5-7 years of content marketing, video production, editorial, and social media experience
  • A strong understanding of analytics, including the ability to identify trends, and how to best develop content in response
  • Ability to lead and manage a team, delivering feedback on content and performance in support of personal development, while working well with others in a collaborative, team environment

It would be an extra bonus if you had…

  • Experience in e-commerce and/or with a consumer brand
  • High-level experience working directly with social media companies
  • Experience working with communities and influencers
  • Experience with project management software such as Jira to track creative projects
  • Strong understanding of emerging trends, social tools, and practices
  • Experience leading social media for a retail, consumer product, or media company

Some of the Good Stuff

  • Work Environment: We’re a fun, growing e-commerce company. Our office is a beautifully crafted modern-rustic oasis and you dress the way you feel comfortable. Located a five-minute walk from Davis Square. Free coffee and snacks!
  • Fun and Fast-Paced: You must be comfortable with an energetic, fast-paced environment. (We’re a growing startup.) Our team is full of creative, driven people with unique vision and we like working here. We’re building a disruptive product launch platform and we’re dedicated to making The Grommet a success.
  • Discounts: We offer discounts on hundreds of the products on our site. Sometimes, we even have free giveaways! It’s perfect for gift giving.
  • Competitive salary, great benefits, and yearly bonus incentive plan based on performance
  • Culture of Mentorship and Learning: You’ll get exposure to Boston’s startup industry and the chance to learn from people on our team and from the industry. We host frequent information and expertise sharing events (formal and informal) at work and give team members the chance to go to out-of-office events, too.

To Apply

Your cover letter is your chance to stand out and help us get to know you! Please note that resumes submitted without cover letters will not be reviewed. In your cover letter, please tell us about yourself by answering these questions:

  • How did you hear about us?
  • Why you are good fit for this position?
  • What is your ideal career path over the next few years?
  • Why you are suited to work in a start up?
Read More
Director, Acquisition Marketing Somerville, MA Apply
A bit about us: While most retailers only want you to buy what they’re selling, The Grommet is focused on helping people discover things worth buying. Through our e-commerce shop and wholesale business, we shine a light on great new products from small businesses and help them compete with the...

A bit about us: While most retailers only want you to buy what they’re selling, The Grommet is focused on helping people discover things worth buying. Through our e-commerce shop and wholesale business, we shine a light on great new products from small businesses and help them compete with the big guys, so that the best ideas win.

The ideal person for this role: You’re a data nerd. You love numbers and metrics, and are obsessed with driving performance—so much that you’ve been known to look at results first thing when you wake up, and the last thing before you go to bed. You’re never satisfied with status quo and always striving for new and better ways to drive more growth, for less money. Even though you’re extremely analytical, you’re also a creative thinker with a strong appreciation for brand and how it helps make performance media work harder. You think about the entire customer journey and how to improve the overall user experience from end to end to achieve lower cost per acquisition and higher lifetime value.

What will you do? As the Director of Acquisition Marketing, you will be responsible for meeting our customer acquisition, subscriber acquisition, new customer revenue, and efficiency goals. In this role, you will lead a talented team of analysts while partnering with our CRM team, product marketers, merchandisers, content producers, and designers to deliver high-quality new customers and optimize efficiency.

This position will report to our: Chief Marketing Officer

Key Activities

  • Develop and implement B2C and B2B acquisition strategies across online and offline channels to meet customer and subscriber growth, lead generation, revenue and ROI goals. Channels include but not limited to: social ads, search engine marketing, shopping feeds, SEO, display, video, native, affiliate marketing, and direct mail.
  • Lead forecasting and budget management for all acquisition marketing channels.
  • Partner with the CRM and business intelligence teams to identify attributes of our most profitable customers and develop strategies to acquire customers like them.
  • Manage and mentor a team of 2-3 acquisition marketing specialists.
  • Work closely with product, engineering, and design to optimize conversion rates at every step of the acquisition funnel.
  • Partner with the Wholesale and Content Teams to develop and implement lead generation strategies to drive high-quality B2B leads.
  • Measure and report appropriate KPIs and regularly share results and insights.
  • Stay abreast of industry developments and keep the Marketing Team, key stakeholders and management informed of their potential implications.
  • Continually evaluate, recommend, and test full spectrum of performance media channels, partners, and emerging platforms.

Desired Skills and Experience

  • An experienced acquisition marketing leader with 8+ years in digital performance media, including paid social media channels, paid search, data feed management, SEO, programmatic display, video advertising, and affiliate marketing.
  • 3+ years in a marketing leadership role, with proven results delivering customer and revenue growth while hitting ROI targets.
  • Experience developing and managing high-performing teams. You set aggressive, achievable goals and inspire team members to deliver against them.
  • Ability to think strategically, while also rolling-up your sleeves to be hands-on in day-to-day tasks.
  • Highly skilled at analyzing and interpreting data and distilling it to solve problems and give actionable recommendations.
  • Extensive experience working with web analytics, A/B testing tools, campaign management platforms, 3rd party ad servers, tag management solutions, and DSPs.
  • Expertise in Microsoft Excel and multi-dimensional data set analysis tools. Proficiency in SQL is required; experience with Python is a plus.
  • Strong communication skills; ability to use data and informed reasoning to persuade others and influence outcomes, while also remaining open to others’ ideas.
  • Ability to multi-task with ease in a fast-paced, data-driven environment.
  • Prior retail experience a strong plus.

Some of the Good Stuff

  • Work Environment: We’re a fun, growing e-commerce company. Our office is a beautifully crafted modern-rustic oasis and you dress the way you feel comfortable. Located a five-minute walk from Davis Square. Free coffee and snacks!
  • Fun and Fast-Paced: You must be comfortable with an energetic, fast-paced environment. (We’re a growing startup.) Our team is full of creative, driven people with unique vision and we like working here. We’re building a disruptive product launch platform and we’re dedicated to making The Grommet a success.
  • Discounts: We offer discounts on hundreds of the products on our site. Sometimes, we even have free giveaways! It’s perfect for gift giving.
  • Competitive salary, great benefits, and yearly bonus incentive plan based on performance
  • Culture of Mentorship and Learning: You’ll get exposure to Boston’s startup industry and the chance to learn from people on our team and from the industry. We host frequent information and expertise sharing events (formal and informal) at work and give team members the chance to go to out-of-office events, too.

To Apply

Your cover letter is your chance to stand out and help us get to know you! Please note that resumes submitted without cover letters will not be reviewed. In your cover letter, please tell us about yourself by answering these questions:

  • How did you hear about us?
  • Why you are good fit for this position?
  • What is your ideal career path over the next few years?
  • Why you are suited to work in a start up?
Read More
Human Resources Manager – Part Time (16 hours per week) Somerville, MA Apply
The Grommet is seeking a human resources expert to join our team in Somerville. You are a strategic leader with strong business acumen who drives important people related initiatives, yet doesn’t mind rolling up your sleeves to get things done. You have a passion for people and our business...

The Grommet is seeking a human resources expert to join our team in Somerville. You are a strategic leader with strong business acumen who drives important people related initiatives, yet doesn’t mind rolling up your sleeves to get things done. You have a passion for people and our business and will be a trusted partner to our team and its leaders.

Core Responsibilities

  • Have excellent instincts for storytelling and a passion for making exemplary video content
  • Management & Employee Coaching: You will partner with our management team and employees to foster a kind approach as issues arise, provide moral support, share your expertise and increase retention.
  • Training & Development: You will coach our managers as they develop individual career development plans for their direct reports. Additionally, you will manage company wide training and development initiatives.
  • HR Policies & Compliance: You will continuously work to improve our HR infrastructure, helping the Grommet to develop best in class, compliant processes, policies and procedures.
  • Culture: We pride ourselves in fostering a corporate culture in which our employees feel at home and supported to do their best work. You will work hand in hand with our executive team to maintain and tirelessly seek ways to improve our culture.
  • Performance Management: You will manage the process that assesses our team’s performance and always be on the lookout for ways to improve it.
  • HR Project Management: You will propose and drive a diverse array of human resource projects and initiatives.
  • Recruitment: Our team is our most important asset. You will help manage and guide the recruitment process that helps us find the best of the best.

Desired Skills and Experience

  • Bachelor’s degree or equivalent
  • 8+ years of progressive human resources experience
  • Experience leading hr at an early stage technology company
  • SPHR certification preferred
  • Adaptability & flexibility
  • A deep understanding of: employee relations, learning & development, compensation, compliance/employment law & recruiting
  • A sense of urgency and energetic, proactive approach
  • Demonstrated thought leadership in delivering employee programs

Some of the Good Stuff

  • Work Environment: We’re a fun, growing e-commerce company. Our office is a beautifully crafted modern-rustic oasis and you dress the way you feel comfortable. Located a five-minute walk from Davis Square. Free coffee and snacks!
  • Fun and Fast-Paced: You must be comfortable with an energetic, fast-paced environment. (We’re a growing startup.) Our team is full of creative, driven people with unique vision and we like working here. We’re building a disruptive product launch platform and we’re dedicated to making The Grommet a success.
  • Discounts: We offer discounts on hundreds of the products on our site. Sometimes, we even have free giveaways! It’s perfect for gift giving.
  • Competitive hourly rate and great benefits for permanent hires
  • Culture of Mentorship and Learning: You’ll get exposure to Boston’s startup industry and the chance to learn from people on our team and from the industry. We host frequent information and expertise sharing events (formal and informal) at work and give team members the chance to go to out-of-office events, too.

To Apply

Your cover letter is your chance to stand out and help us get to know you! Please note that resumes submitted without cover letters will not be reviewed. In your cover letter, please tell us about yourself by answering these questions:

  • How did you hear about us?
  • Why you are good fit for this position?
  • What is your ideal career path over the next few years?
  • Why you are suited to work in a start up?
Read More
Media Production Associate Somerville, MA Apply
What’s this job all about? The Grommet is seeking a Media Production Associate to coordinate the creative projects for each photo and video shoot between departments, and will help our Copy, Photo, and Video teams coordinate all the necessary people/talent, props, and locations. The ideal...

What’s this job all about? The Grommet is seeking a Media Production Associate to coordinate the creative projects for each photo and video shoot between departments, and will help our Copy, Photo, and Video teams coordinate all the necessary people/talent, props, and locations.

The ideal person for this role… Has multi-media production experience. You enjoy working with creative people to produce professional and effective product and marketing content. You are extremely resourceful, detail-oriented, and organized, and can juggle multiple projects and hit deadlines with ease. You have a strong sense of style, and understand the importance of propping and styling to effectively tell stories.

A bit about us: While most retailers only want you to buy what they’re selling, The Grommet is focused on helping people discover things worth buying. Through our e-commerce shop and wholesale business, we shine a light on great new products from small businesses and help them compete with the big guys, so that the best ideas win. This position will report to our: Director of Brand and Content Strategy

Core Responsibilities

  • Assist with all facets of the pre and post production of photo and video shoots, including planning pre pro meetings, creating shot lists, reviewing scripts, securing and prepping products and props, coordinating talent, and scheduling
  • Create weekly schedule for the photo and video teams based on product live on site dates and ensure all deadlines are met
  • Ensure talent is properly prepped, and dressed/styled appropriately
  • Organize and execute a variety of shoots in our offices and/or in nearby locations. Identify and select off-site production locations as necessary
  • Review photos and rough cuts to ensure all necessary shots are captured
  • Track content production from end to end; alert appropriate teams when all content is complete and launches are ready for final build
  • Participate with Marketing, Copy, Photo, and Video teams on creative brainstorming sessions

Desired Skills and Experience

  • 2+ years experience in photography and/or video production
  • Experience assisting with propping and styling on sets
  • Familiarity with Google Drive and Slack, JIRA, Magento, or similar tools is a plus
  • Detail-oriented with a very organized work style
  • Able to multi-task and work efficiently to meet tight deadlines
  • Resourceful and solution-focused
  • Clear verbal and written communication skills
  • Positive, proactive attitude
  • Be able to lift & carry up to 50 lbs

Some of the Good Stuff

  • Work Environment: We’re a fun, growing e-commerce company. Our office is a beautifully crafted modern-rustic oasis and you dress the way you feel comfortable. Located a five-minute walk from Davis Square. Free coffee and snacks!
  • Fun and Fast-Paced: You must be comfortable with an energetic, fast-paced environment. (We’re a growing startup.) Our team is full of creative, driven people with unique vision and we like working here. We’re building a disruptive product launch platform and we’re dedicated to making The Grommet a success.
  • Discounts: We offer discounts on hundreds of the products on our site. Sometimes, we even have free giveaways! It’s perfect for gift giving.
  • Competitive salary, great benefits, and yearly bonus incentive plan based on performance
  • Culture of Mentorship and Learning: You’ll get exposure to Boston’s startup industry and the chance to learn from people on our team and from the industry. We host frequent information and expertise sharing events (formal and informal) at work and give team members the chance to go to out-of-office events, too.

To Apply

Your cover letter is your chance to stand out and help us get to know you! Please note that resumes submitted without cover letters will not be reviewed. In your cover letter, please tell us about yourself by answering these questions:

  • How did you hear about us?
  • Why you are good fit for this position?
  • What is your ideal career path over the next few years?
  • Why you are suited to work in a start up?
Read More
Retail Brand Associate, Part Time Natick, MA Apply
Seeking: A retail brand associate to join our team at the Natick Collection. As a part of our very first brick and mortar team, you are passionate about bringing the stories of our products to life.  You value entrepreneurship, support the Maker Movement, take pride in your work, yourself and your...

Seeking: A retail brand associate to join our team at the Natick Collection. As a part of our very first brick and mortar team, you are passionate about bringing the stories of our products to life.  You value entrepreneurship, support the Maker Movement, take pride in your work, yourself and your community.

Read more about the Maker Movement

Key Responsibilities

  • Customer Service: You will greet and engage customers with enthusiasm and  warmth.  Additionally, you will be customer focused as opposed to sales focused.
  • Sales: You will share the stories behind our products and makers and help customers find the products they didn’t know they needed. Additionally, you will direct customers to the Grommet website.
  • Product Demonstration: You will demo our products to make our Grommets come to life for customers.
  • Loss Prevention: You will help to meet loss prevention goals by servicing all customers who enter the store and keeping work spaces clean, organized, and safe.
  • Stock Management: You will work with other team members to keep the Front of House (FOH) stocked at all times and the Back of House (BOH) organized.
  • Cash Register Management: You will process transactions with accuracy and efficiency.
  • Assist Where Needed: You are a team player and will assist with other retail related tasks, as needed.

Desired Skills, Attributes and Experience

  • Positive, Proactive Attitude
  • Solution Focused
  • Retail Experience Preferred
  • Passion for the Grommet’s Products
  • Customer Focus
  • Clear Verbal Communication Skills
  • Lift & Carry up to 50 Lbs
  • Work with and around Cleaning Chemicals
  • Available to Work a Retail Schedule, including Nights and Weekends

Some of the Good Stuff

  • Fun and Fast-Paced: You must be comfortable with an energetic, fast-paced environment. (We’re a startup.) Our team is full of creative, driven people with unique vision and we like working here. We’re building a disruptive product launch platform with no direct competitors and we’re dedicated to making The Grommet a success.
  • Deep Discounts: We offer deep discounts on hundreds of the products on our site. Sometimes, we even have free giveaways! It’s perfect for gift giving.
  • Competitive Hourly Rate and Great Benefits for Permanent Hires

To Apply:

Your cover letter is your chance to stand out and help us get to know you! Please note that resumes submitted without cover letters will not be reviewed. In your cover letter, please tell us about yourself by answering these questions:

  • How did you hear about us?
  • Why you are good fit for this position?
  • What is your ideal career path over the next few years?
  • Why you are suited to work in a start up?
Read More
Retail Key Holder, Full Time Natick, MA Apply
Seeking: A Key Holder to manage our retail team at the Natick Collection. As a part of our very first brick and mortar team, you are passionate about bringing the stories of our products to life. You value entrepreneurship, support the Maker Movement, take pride in your work, yourself and your...

Seeking: A Key Holder to manage our retail team at the Natick Collection. As a part of our very first brick and mortar team, you are passionate about bringing the stories of our products to life. You value entrepreneurship, support the Maker Movement, take pride in your work, yourself and your community.

Read more about the Maker Movement

Key Responsibilities

  • Management: Reporting to the store leadership team you will mentor, inspire and train fellow staff to develop and execute brand goals. Additionally, you will maintain floor, zone, visual, and staff standards and schedule employee breaks, meals, and shift changes
  • Goal Management: You will know sales and floor execution goals and develop a daily plan to achieve them.
  • Event Development & Management:You will create and run traffic driving events to inspire our Makers and local Maker spaces.
  • Customer Service: You will greet and engage customers with enthusiasm and  warmth.  Additionally, you will be customer focused as opposed to sales focused.
  • Sales: You will share the stories behind our products and makers and help customers find the products they didn’t know they needed. Additionally, you will direct customers to the Grommet website.
  • Product Demonstration: You will demo our products to make our Grommets come to life for customers.
  • Loss Prevention: You will help to meet loss prevention goals by servicing all customers who enter the store and keeping work spaces clean, organized, and safe.  Additionally, you will perform employee personal property checks, enforce all loss prevention initiatives and encourage staff to do the same.
  • Stock Management: You will work with other team members to keep the Front of House (FOH) stocked at all times and the Back of House (BOH) organized. Additionally, you will be responsible for receiving all shipments.
  • Cash Register Management: You will process transactions with accuracy and efficiency.
  • Assist Where Needed: You are a team player and will assist with other retail related tasks, as needed.

Desired Skills, Attributes and Experience

  • Positive, Proactive Attitude
  • Solution Focused
  • Retail Experience Required
  • Passion for the Grommet’s Products
  • Customer Focus
  • Excellent Verbal Communication Skills
  • Lift & Carry up to 50 Lbs
  • Work with and around Cleaning Chemicals
  • Available to Work a Retail Schedule, including Nights and Weekends

Some of the Good Stuff

  • Fun and Fast-Paced:You must be comfortable with an energetic, fast-paced environment. (We’re a startup.) Our team is full of creative, driven people with unique vision and we like working here. We’re building a disruptive product launch platform with no direct competitors and we’re dedicated to making The Grommet a success.
  • Deep Discounts: We offer deep discounts on hundreds of the products on our site. Sometimes, we even have free giveaways! It’s perfect for gift giving.
  • Competitive Hourly Rate and Great Benefits for Permanent Hires

To Apply

Your cover letter is your chance to stand out and help us get to know you! Please note that resumes submitted without cover letters will not be reviewed. In your cover letter, please tell us about yourself by answering these questions:

  • How did you hear about us?
  • Why you are good fit for this position?
  • What is your ideal career path over the next few years?
  • Why you are suited to work in a start up?
Read More
Senior Merchandising Associate Somerville, MA Apply
The Grommet is a curated discovery platform for early-stage consumer products, and reshaping how people discover, share, influence, and buy products online. We are and seeking experienced Merchandisers to expand our catalog and support the company’s merchandising strategies. The Senior...

The Grommet is a curated discovery platform for early-stage consumer products, and reshaping how people discover, share, influence, and buy products online. We are and seeking experienced Merchandisers to expand our catalog and support the company’s merchandising strategies.

The Senior Merchandising Associate will serve as a virtual store manager, assuming responsibility for the online product catalog. This entails sourcing new product additions from existing makers, monitoring incoming product reviews and updating site content and product details. The candidate should be a skilled merchandiser/buyer that has a pulse on current market trends and feels comfortable working closely with Makers to curate assortments and collect product information. Product additions must be well coordinated to not only present visually compelling and relevant merchandise but also to maintain an effective planning process that assures operations and inventory planning is ready to execute against key promotional periods.

This role must work closely with the Maker Operations, Growth and Content teams to execute well-coordinated daily, monthly, and seasonal product updates. The position reports to the Merchandising Director and offers excellent training and potential for advancement.

Core Responsibilities

  • Strategically manage and grow the online catalog by working closely with existing Makers and internal teams (Growth, Discovery, Operations) to target high potential product additions.
  • Execute a seasonal merchandise strategy in collaboration with Merchandising Director based on customer behavior, trends, and promotional strategy that drives online growth
  • Maintain an overall assortment that reflects fresh merchandise and effective content as Grommets age in the catalog, supporting growth and promotional initiatives with Maker updates.
  • Maintain the “health” of the online catalog, monitor product reviews, identify sku/maker retirements and update product details and site content, as needed.
  • Analyze historical data to develop and support merchandising decisions that also align with company-wide initiatives. Provide expertise and disseminate knowledge of the e-commerce landscape and online competitors, identifying trends and online growth opportunities.
  • Support marketing and growth initiatives (e.g. digital & print catalogs, holiday campaigns) by providing curated and powerful merchandise assortments.
  • Develop and work cross-functionally to develop and execute product strategy and further streamline business processes.
  • Communicate with Makers via email, phone, and in-person meetings to coordinate product additions and request pertinent Maker assets (product details, images, samples).
  • Future responsibilities include: brick & mortar store buying, visual merchandising/photo team support, management experience

Desired Skills and Experience

  • Bachelor’s degree and 3-4 years of online merchandising/buying experience
  • Passion for merchandising, trends and ecommerce
  • Strong project management and organizational skills that enable you to handle competing priorities in a fast-paced environment
  • Demonstrate ownership for your projects and ability to influence cross-functional initiatives and improve business processes
  • Strong working knowledge of Excel, Magento (a plus), and Google Analytics
  • Exceptional written and verbal communication skills
  • Willing to travel 2-3 times per year for trade shows

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Senior Software Engineer Somerville, MA Apply
The Grommet is a product launch platform. This means we find unique, undiscovered products and help them succeed. Over the past decade, we have discovered and launched thousands of unique and innovative products, including several household brands like FitBit, IdeaPaint, OtterBox, and...

The Grommet is a product launch platform. This means we find unique, undiscovered products and help them succeed. Over the past decade, we have discovered and launched thousands of unique and innovative products, including several household brands like FitBit, IdeaPaint, OtterBox, and SodaStream.

Our Engineering team is a huge part of that success and we are seeking a Senior Software Engineer who has the experience and the drive to deploy high quality code in a fast-paced environment. We believe every day should be a learning experience for our engineers. Working closely with our Product and Design teams, you will design, code, and test new features using our entire tech stack. For our day-to-day development, we follow an agile scrum method, consisting of 2-week sprints, daily standups, and retrospectives.

Over the next year, our team will be developing the next iteration of our platform from the ground up using Magento 2 and Laravel. We have an ambitious road map where you’ll be working on such projects as implementing an intuitive and responsive UI/X shopping experience, developing new REST endpoints, creating new billing, shipping, and EDI integrations, integrating with 3rd party social media and marketing services, developing faceted search and suggestion systems, minimizing latency to improve user experience, and meeting data-warehousing and reporting needs, and all of this running in a fast, secure, and monitored cloud environment.

We'll consider all applications but our core tech stack is Magento, Laravel, PHP, MySQL, REST, and JavaScript. Our ideal candidate will have experience developing web applications using these or equivalent technologies. Object-oriented development experience on a large-scale e-commerce website, using modular, extensible frameworks and building a rich user interface using modern web front-end tools is experience we’d love to see. Most of all, we look for people with a deep understanding of technology, curiosity to learn and teach, and treat others with care and respect.

Desired Skills and Experience

  • 5+ years of professional PHP web development
  • Deep understanding of relational database concepts, specifically MySQL
  • Demonstrable knowledge of web technologies, including HTML and CSS
  • Discipline with writing unit tests
  • Strong experience using JavaScript on production applications
  • Proficient understanding of Git and working with Github, BitBucket, etc.
  • Deep expertise with creating and maintaining REST APIs
  • Strong grasp of security principles and e-commerce applications
  • Experience maintaining and developing for Magento is a big plus

Some of the Good Stuff

  • Work and learn how you want: Every software engineer at The Grommet receives a shiny new Mac with a monitor setup of their choice. Engineers choose their own tools to get their work done. Software licenses, hardware, and educational materials are all at your disposal. We want you to do your best work here.
  • Work Environment: We’re a fun, growing e-commerce company. Located a five-minute walk from Davis Square, our office has a beautifully crafted modern-rustic vibe with a casual dress code. We have a fully stocked kitchen, free coffee and snacks, “bagel Mondays” and other treats. We do several company events around the year, and lots of us like to have fun around the office.
  • Discounts: We offer discounts on hundreds of the products on our site. We even get free samples of many products. It’s perfect for gift giving.
  • Culture of Mentorship and Learning: You’ll get exposure to Boston’s startup industry and the chance to learn from people on our team and from the industry. We host frequent information and expertise sharing events (formal and informal) at work and give team members the chance to attend meetups.
  • Compensation: Competitive salary, great benefits, a yearly bonus incentive plan based on both individual and company performance, and a great work-life balance are all part of the deal.

We take pride in having assembled some of the smartest, nicest, and talented people under one roof and we’re incredibly proud of the culture we've built. If your idea of fun is making code do amazing things, we'll make sure you never have a boring day working with The Grommet.

To Apply

Your cover letter is your chance to stand out and help us get to know you. We value the human touch and the things a resume doesn’t capture well. In your cover letter, please tell us about yourself by answering these questions, but don’t feel the need to limit yourself:

  • How did you hear about us?
  • Why you are good fit for this position?
  • What is your ideal career path over the next few years?
  • Why you are suited to work in a start up?
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Site Merchandising Intern Somerville, MA Apply
The Grommet Merchandising team is looking for a Site Merchandising intern to work with our team to support email and website merchandising initiatives. In this role, you’ll report to our Merchandising Associate but will work cross functionally with other teams, participating in various projects...

The Grommet Merchandising team is looking for a Site Merchandising intern to work with our team to support email and website merchandising initiatives. In this role, you’ll report to our Merchandising Associate but will work cross functionally with other teams, participating in various projects essential to effective product programming in marketing campaigns, on-site collections, and email. The ideal candidate should have a keen eye for products and trends, an understanding of consumer behavior, and a desire to learn about email marketing, as well as an analytical approach to decision making.

Core responsibilities

  • Support daily email execution and coordination
  • Manage daily email calendar with product and module data entry
  • Strategically manage the on-site sale and promotional category to identify products and opportunities with inventory risk
  • Manage and audit on site categories by adding new products and maintaining a fresh layout
  • Partner with the Merchandising Associate to plan and coordinate the selection of programming for daily email, Saturday collections, and thematic or holiday campaign content
  • Learn to use our CRM and project planning tools, and help us maintain our monthly promotional calendar and assure proper rotation of products
  • Strategically merchandise and optimize the catalog, creatively re-purpose Grommets and assets for our gifting and featured collections on a regular schedule, and plan seasonal or thematic content that promotes strong products on high-traffic areas of our site
  • Participate in email planning and strategy meetings and propose new ideas for engaging content or email test opportunities

Desired Skills and Experience

  • Experience in other professional settings, ideally ecommerce or retail. Some knowledge of merchandising for consumer ecommerce, digital marketing, and media platforms for amplification
  • Passion for product and ability to identify trends
  • An eye for details—you pride yourself on the quality of your work and don’t send anything out without double checking
  • Proficient with Excel and Google Apps
  • Excellent oral and written communication skills

Some of the Good Stuff

  • Work Environment: We’re a fun, growing e-commerce company. Our office is a beautifully crafted modern-rustic oasis and you dress the way you feel comfortable. Located a five-minute walk from Davis Square. Free coffee and snacks!
  • Fun and Fast-Paced: You must be comfortable with an energetic, fast-paced environment. (We’re a growing startup.) Our team is full of creative, driven people with unique vision and we like working here. We’re building a disruptive product launch platform and we’re dedicated to making The Grommet a success.
  • Discounts: We offer discounts on hundreds of the products on our site. Sometimes, we even have free giveaways! It’s perfect for gift giving.
  • Competitive salary, great benefits, and yearly bonus incentive plan based on performance
  • Culture of Mentorship and Learning: You’ll get exposure to Boston’s startup industry and the chance to learn from people on our team and from the industry. We host frequent information and expertise sharing events (formal and informal) at work and give team members the chance to go to out-of-office events, too.

To Apply

Your cover letter is your chance to stand out and help us get to know you! Please note that resumes submitted without cover letters will not be reviewed. In your cover letter, please tell us about yourself by answering these questions:

  • How did you hear about us?
  • Why you are good fit for this position?
  • What is your ideal career path over the next few years?
  • Why you are suited to work in a start up?
Read More
Visual Designer Somerville, MA Apply
The Grommet is seeking a passionate and collaborative designer to join our product and design team. The Visual Designer will lead and execute design for integrated marketing campaigns from concept through delivery across B2B and B2C. Core Responsibilities Support the team in providing...

The Grommet is seeking a passionate and collaborative designer to join our product and design team. The Visual Designer will lead and execute design for integrated marketing campaigns from concept through delivery across B2B and B2C.

Core Responsibilities

  • Support the team in providing visual design for landing pages and marketing experiences
  • Responsible for providing guidance in campaign layouts, imagery, typography, and visual direction
  • Oversee work by interns and freelance designers to support the execution of our consumer and wholesale business design needs
  • Collaborate with teams to ensure cross-channel consistencies in design and messaging
  • Support the team in providing visual design for landing pages and marketing experiences
  • Create various marketing assets for our digital campaigns, social media campaigns, print and digital catalogs, on-site and email marketing banners, marketing landing pages, and other design materials
  • Juggle multiple projects while effectively managing timelines and expectations
  • Understand and be able to articulate the different needs of B2B and B2C markets
  • Problem solve and collaborate with cross-functional teams to produce designs within the boundaries of the brand
  • Create web and/or interactive visual designs that address business, brand, and market requirements
  • Mindfully ensure that each design is on brand and strategically aligned with The Grommet vision, and drives both brand awareness and revenue

Desired Skills and Experience

  • 5+ years of experience working on concepts and campaigns that cross print and digital
  • Strong portfolio demonstrating cohesive campaign work for print, web, and mobile
  • Ability to work within the Adobe Creative Suite
  • Bachelor's Degree in Graphic Design or related field
  • Exemplify ability to manage and prioritize competing tasks
  • Excellent oral, written, and visual communication skills
  • Self-motivated and enthusiastic

Some of the Good Stuff

  • Work Environment: We’re a fun, growing e-commerce company. Our office is a beautifully crafted modern-rustic oasis and you dress the way you feel comfortable. Located a five-minute walk from Davis Square. Free coffee and snacks!
  • Fun and Fast-Paced: You must be comfortable with an energetic, fast-paced environment. (We’re a growing startup.) Our team is full of creative, driven people with unique vision and we like working here. We’re building a disruptive product launch platform and we’re dedicated to making The Grommet a success.
  • Discounts: We offer discounts on hundreds of the products on our site. Sometimes, we even have free giveaways! It’s perfect for gift giving.
  • Competitive salary, great benefits, and yearly bonus incentive plan based on performance
  • Culture of Mentorship and Learning: You’ll get exposure to Boston’s startup industry and the chance to learn from people on our team and from the industry. We host frequent information and expertise sharing events (formal and informal) at work and give team members the chance to go to out-of-office events, too.

To Apply

Your cover letter is your chance to stand out and help us get to know you! Please note that resumes submitted without cover letters will not be reviewed. In your cover letter, please tell us about yourself by answering these questions:

  • How did you hear about us?
  • Why you are good fit for this position?
  • What is your ideal career path over the next few years?
  • Why you are suited to work in a start up?
Read More